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Details in the privacy policyYour channels.Learning agents.Your control.
FertiQ brings your team's customer communication together. Learning AI agents take on your tone, adapt to each customer, and reply only the way you decide.
Planned for iOS and Android. Join and hear about the release first.
- for your channels
- One place
- from your replies
- Learning
- for iOS and Android
- Planned
For teams
When customers write across several channels
FertiQ is built for small companies and teams whose requests do not arrive in a single inbox.
Scattered requests
Messenger, email, team chats and other contact points create parallel threads. FertiQ keeps the context in one overview.
Repeated replies
Many questions are similar, but every reply should sound like your company. Agents suggest wording in your tone.
Different customers
What fits one customer is wrong for the next. Agents take the history with that person into account.
Value
Overview, adaptation and control
Three jobs FertiQ takes on in day-to-day customer communication.
Overview
Every conversation in view
Channels, open items, summaries and tasks sit together instead of being spread across inboxes.
Adaptation
Agents that learn with you
Your own replies and corrected drafts become feedback. The next draft moves closer to your tone and to that customer.
Control
You keep control
You write yourself, review a draft, or allow an automatic reply. A block list excludes individual contacts.
Learning
Agents that get better with you
FertiQ does not learn from a one-off prompt. It learns from the way you actually talk to customers.
Customer
Draft
I will gladly send you the documents.
Still missing your deadline.
You reply or correct
Write to the customer yourself, or improve a suggested draft before it is sent.
Your edit
I will gladly send you the documents.The quote goes out today and is valid for 14 days.
You add the send date and deadline.
FertiQ reads your feedback
Your wording, your edit and the conversation are used as an example for later replies.
Next suggestion
Gladly — the quote arrives today and is valid for 14 days.
Takes on the timing and the deadline.
The agent adapts
Tone, wording and the way you treat this customer flow into the next suggestions. Approval stays with you.
How it works
Ready in four steps
First you connect the channels your team uses. After that, every correction makes the help a closer fit.
Connect channels
Connect WhatsApp, email, SMS, web, Microsoft Teams, Slack and other channels your customers write on.
Set up the agent
Add instructions, knowledge and rules. Decide how the agent may speak to customers and which tasks it may prepare.
Improve replies
Write yourself or review a draft. Every edit shows the agent what is right in this conversation.
Become a closer fit
Later suggestions follow your tone and the individual customer, across the connected channels.
Features
What shows up in the working day
The features support the learning loop: understand first, then prepare, then act with your approval.
Shared overview
Incoming conversations from the connected channels appear in one place, with status and open context.
Conversation analysis
Topic, request, status and tone of a thread are summarised before you reply.
Summaries
Long threads can be condensed to the current state, including a summary for the team.
Knowledge base
Files and reference material give the agent a basis so replies match your services.
Tasks and skills
Agents can prepare next steps and use connected tools such as calendar, files or documents.
Several workspaces
Separate workspaces keep brands, locations or teams apart without changing how you work.
Channels and skills
For the channels your customers use
Connect the channels your customers write on, and give your agents the tools your team works with.
Control
You decide what gets sent
Learning changes the suggestions. It does not replace your decision about whether a reply may go out.
Reply mode per conversation
Write yourself, review a draft before sending, or reply automatically. The mode applies to that conversation.
Write yourself
- Writes
- You
- Sends
- You
Review draft
- Writes
- Agent
- Sends
- You
Automatic
- Writes
- Agent
- Sends
- Agent
FAQ
Common questions
Have another question? Write to us at support@fertiq.app.
What is FertiQ?
FertiQ brings a team's customer communication together and supports it with AI agents. The agents learn from real replies and corrections, while you decide what gets sent.
Who is FertiQ for?
For small companies and teams that handle requests across several digital channels and want a consistent way of dealing with their customers.
Which channels are supported?
You connect WhatsApp, email, SMS, web, Microsoft Teams, Slack, Instagram, Messenger, Telegram and LinkedIn. Agents also use tools such as Google Calendar, Google Drive, Google Sheets, Notion, DocuSign, Outlook, Dropbox, Zoom, HubSpot and Shopify.
How does an agent learn?
When you write to a customer yourself or improve a suggestion, FertiQ uses that as feedback. Tone, wording and the way you treat that person go into later suggestions.
Does the agent replace my approval?
No. For each conversation you decide whether you write yourself, review a draft, or allow an automatic reply. Corrections improve the suggestions. They do not bypass the approval you chose.
Can I delete what the agent has learned?
Reply control and the block list are yours. We will publish a way to delete learned adjustments once the storage details are settled. Until then, the privacy policy describes how this is handled.
On which devices can I use FertiQ?
Apps for iOS and Android are planned. Neither is in the stores yet. People on the waitlist hear about the launch first.
What does FertiQ cost?
Use is planned as a credit model. We will publish prices at release and tell the waitlist beforehand.
What happens to my email address?
We use it to tell you about the release and the start of FertiQ. The legal basis is your consent. You can withdraw it at any time via the unsubscribe link in our emails or via support@fertiq.app.
When will FertiQ launch?
We are not naming a fixed date yet. The waitlist receives the news first, without a date being promised ahead of time.
Waitlist
Hear about the launch first
Join the list. We will write when the planned apps for iOS and Android become available.
Release news before the public announcement
Notice when it starts on iOS and Android